Tuesday, February 27, 2007
I think the idea of a reputation system is very interesting. However, there are also some flaws with it. For the sake of this post, I will us EBay as the example because I am most familiar with it. As someone who uses EBay on a somewhat regular basis to buy such a wide variety of things, a user's reputation may be the determination of whether or not they can even make a purchase. When I first started on EBay in middle school, the scope of products that were available was not nearly as large as it is today. One problem that I had though was buying my first item. I is not an uncommon occurrence to see no zero or negative feedback bidders posted in the item description. If this is the case, how does one get their first feedback without buying an item? That being said, it seems very cool that in a system where millions of people are "connected" to each other and have never met, that they can have some knowledge about what type of person this is and whether or not to do business with them. This is similar to the effect that blogging can have on businesses. If people post positive feedback, then consumers might be more inclined to proceed with their business. The reverse is also true.
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2 comments:
after reading your posts I don't see what you feel the negative aspects of feedback and online reputations are? I really believe that the eBay system has no inherent flaws. If some sellers require a certain number of positive feedbacks in order to bid or vice versa then i think that begins to be a negative issue.
Alex,
Thanks for your comment. I think that is exactly what the problem is. A large number of sellers on EBay require that their consumers have and maintain a sufficient amount of positive feedback in order to ensure that their transaction is as smooth as possible. By doing this, many newcomers to the site are excluded from being able to make purchases because they are not established users and have not built a positive profile history.
-Ryan
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